Career Development

Sales success series, Marketing, Business Learning Negotiating, Delivering Excellent Customer Service, Plus many more that are available to enhance your career!

Investment in the Future

From the beginning, our intense and highly focused training programs helps you realize your potential. However the learning never stops. Your education continues for as long as you remain on the Diamond team. It is our philosophy and our desire to always be in search of "professional excellence".

Historic Properties

Working with the National Trust for Historic Preservation, this course provides education on all aspects of the special nature of buying, selling, and owning historic properties. The real estate professional will learn about architectural styles and period details, historic preservation regulations, tax incentives, and the standards of maintenance for historic properties. Course participants will receive a certification, a six-month membership in the National Trust for Historic Preservation and will be permitted to use the National Trust logo on personal marketing materials.

The Previews and International Collection

The International Collection course is tailored for the agent who specializes in the luxury market. This course focuses on the major architectural styles, the use of upscale and global marketing techniques, and the unique features of the program. Some of the benefits of the International Collection Specialist certification identifies you as a professional prepared to work with upscale luxury properties. One of the many benefits include discretionary use of the crest and logo for personal marketing pieces, an International Collections' marketing portfolio, and your personal profile included on the special portion.

Certified New Home Specialist Training

This course is recognized as the very best of its kind and is praised by real estate brokers and associates. The course offers 20 hours of training for the new home sales specialist on topics important to the success in working with the builder/developer in any capacity. Areas covered include broker/builder relations, residential construction methods, materials and terminology, contracts, market research and creative marketing concepts, closing techniques, quality customer service skills, understanding site plans and topography, interpreting blueprints, scales and symbols and much more. Successful completion of the course earns the internationally recognized Certified New Home Specialist designation.

Relocation Training

In-house training prepares agents to work with the highly specialized needs of transferees moving into and out of the marketplace. Participants will learn how employee relocation works, the third-party process, how to handle group moves, how to perform attentive buyer/seller needs assessments, the how-to's of area orientation, reducing stress for the transferees and much more.

Technology Training

Basic, intermediate and advanced computer skills training programs are provided for sales associates online and on site.

• Exploring Microsoft Windows
• Guide to using the Internet
• Guide to Microsoft Power point
• Guide to Microsoft Word
• Guide to Microsoft Outlook Express
• Guide to communicating with e-mail using Microsoft
• Certified Buyer Representative (leads to the CBR designation)
• Marketing for the New Millennium featuring Home Tour 360 (Virtual Tours)
• The Relocation Experience (leads to ERS designation)
• MLS training
• Crest Business Solutions

CBU.COM:

Cbu.com provides high quality, cost-effective Coldwell Banker specific training and education for Coldwell Banker owners, managers, sales associates and staff. Accessible via the Internet, cbu.com provides education conveniently and cost-effectively through a variety of delivery methods. It is a friendly environment, offering a high level of collaboration and interaction among students and instructors. The cutting-edge systems and tools at cbu.com will help position you as the Realtor of Choice, helping to maximize long-term customer relationships and enhance the quality of service to individuals, families and communities.

Cbu.com keeps you at the cutting edge, to help you remain the Realtor of Choice, assisting buyers and sellers with making the right decisions. Cbu.com is the convenient, flexible, anytime, anywhere learning environment that fits your busy schedule. So wherever and whenever you choose to learn, the choice is cbu.com!